“Make ICT Fair” helped increase the inclusion of labour standards – Electronics Watch (EW) conditions – in public sector contracts. New investments by multilateral development banks are more likely to apply human rights due diligence criteria, consistent with standards in updated Electronics Watch contract conditions. EU regulation over the minerals and electronics sector became more coherent with stronger human rights, labour and conflict dimensions. Finally, ten large IT companies improved policy and practice on labour standards, conflict and human rights.

A lot of this was achieved because, thanks to “Make ICT Fair”, 400 000 people in Europe became active citizens by calling on their governments, public sector bodies and multilateral development banks to take action.